Frequently Asked Questions

Can't find an answer to your question? Call us for a quick and helpful response, please phone us at 0800 692 787, or email

Can you design a special one off brush for my own application?

Yes, in fact we do this for customers all the time! We can make a single special brush for you, or we can mass-produce a custom design. Let us know what you have in mind by calling free phone 0800 692 787 or email us at

What fibre is best to use on sensitive surfaces

Fibre selection is one of the most important aspects of buying a new brush or broom. The application o r purpose of a brush, broom or tool decides the fibre and the options are varied. We would advise talking to one of our helpful team or checking out "Our Broom and Brush Fibres" Pro-tip

How do I clean my chimney?

  1. Ensure you select the correct brush for the job. When choosing a brush there are a few things to keep in mindFlue Size – Make sure you measure the diameter of the flue being cleaned. The diameter of the flue should be the same diameter of the brush to ensure best contact, and best clean.Top down or Bottom Up? We recommened you contact the manufacturer or supplier of the firebox and flue for best flue maintenance advice but in short, top down is easier but more difficult to access your roof. Bottom up requires less risk and effort getting on the roof, but the clean is more challenging. Wire or Poly? Wire Brushes remove creosote more effectively and can be used on warm flues. Poly Brushes are softer on the flue but not suitable for use in warm flues 
  2. Ensure that your fireplace is completely cool and there are no embers or ashes left in the firebox.
  3. Put on protective gear, including goggles, a dust mask, and heavy-duty gloves.
  4. Use a chimney brush to sweep the chimney from the top down, starting at the top of the chimney and working your way down. The brush will remove soot and creosote buildup.
  5. Vacuum the debris that falls into the firebox or on the hearth.
  6. Inspect the chimney for any cracks or damage, and repair as needed.
  7. Repeat the process as often as needed, it is recommended to clean the chimney at least once a year.

How do I assemble Alloy Backing industrial door strip brush to my shed or garage door?

  1. Measure the width of the door opening to determine the size of the brush strip needed.
  2. Cut the brush strip to the appropriate length using a saw or scissors.
  3. Clean the door surface where the brush strip will be installed to remove any dirt or debris.
  4. Use a drill to create pilot holes in the door where the brush strip will be mounted. The pilot holes should be evenly spaced and align with the holes in the brush strip.
  5. Place the brush strip onto the door, aligning the pilot holes with the holes in the brush strip.
  6. Secure the brush strip to the door using screws or adhesive.
  7. Test the door to ensure that it opens and closes smoothly with the brush strip in place.

How do I clean lichen, moss or mould from my deck?

There are several ways to clean lichen, moss, or mould from a deck:

  1. Mix a solution of water and white vinegar (50/50) in a spray bottle and apply it to the affected areas. Let it sit for a few minutes, then scrub the lichen, moss, or mould with a stiff-bristled brush. Rinse the area with water and repeat if necessary.
  2. Use a commercial deck cleaning solution specifically designed to remove lichen, moss, and mould. Be sure to follow the manufacturer's instructions and safety precautions when using these products.
  3. Use a solution of water and bleach (1:1) to clean lichen, moss or mould. Scrub the area with a stiff bristle brush and rinse it with water.
  4. A pressure washer can also be used to clean lichen, moss and mould from a deck.

It's always a good idea to test the solution on a small, inconspicuous area of the deck before applying it to the entire surface to ensure that it won't damage or discolor the wood or surface you are cleaning. Additionally, make sure to wear gloves and eye protection, and be mindful of the surrounding environment to avoid any damage or contamination.

What is HACCP?

HACCP stands for Hazard Analysis and Critical Control Points. It is a systematic approach to food safety and quality assurance that is used throughout the food industry. The goal of HACCP is to identify and prevent potential hazards in the food production process, such as contamination by bacteria, chemicals or other harmful substances.

The HACCP system involves the following steps:

  1. Conduct a hazard analysis: Identify potential hazards at each stage of the food production process.
  2. Determine the critical control points (CCPs): Identify the points in the process where hazards can be controlled or prevented.
  3. Establish critical limits: Set standards for the CCPs to ensure that hazards are controlled.
  4. Implement monitoring procedures: Regularly check CCPs to ensure that they are functioning correctly.
  5. Establish corrective actions: Establish procedures for dealing with deviations from the critical limits.
  6. Implement verification procedures: Regularly check the entire HACCP system to ensure that it is working effectively.
  7. Establish record-keeping and documentation procedures: Document all aspects of the HACCP system to ensure that it is being followed correctly.

HACCP is a globally recognized food safety management system. It is mandatory for certain food sectors but can be also adopted by any food related business as a voluntary measure.

What is 5S risk management system?

5S is a methodology for organizing and maintaining a clean and efficient workspace. The five "S"s stand for:

  1. Sort: Remove unnecessary items from the workspace and keep only the essential items needed for the current work process. This step helps to reduce clutter and improve efficiency.
  2. Simplify: Organize the remaining items in a logical and easy-to-use manner. This step helps to ensure that items can be found quickly and easily, which can improve productivity.
  3. Sweep: Clean the workspace thoroughly to remove any dirt, dust, or debris. This step helps to create a safe and healthy working environment and is also the foundation for maintaining a clean and organized workspace.
  4. Standardize: Establish a set of procedures for maintaining the organized and clean workspace. This step helps to ensure that the benefits of the previous steps are sustained over time.
  5. Sustain: Continuously monitor and improve the system, making sure that the 5S principles are being followed and look for ways to improve the system. This step helps to ensure that the benefits of the 5S system are sustained over time.

The 5S system is used to create a visually organized and clean working environment that promotes efficiency, safety, and quality. It is often used in manufacturing and office environments as part of a larger system of continuous improvement known as Lean Manufacturing or Lean Management.